The Zeftienda blog
Guides on online ordering, delivery and your own sales channel for restaurants, written by the Zeftienda team.
Restaurant ordering software: comparison of essential features
We compare the essential features of restaurant ordering software: digital tickets, inventory, invoicing, and a proprietary channel without commission per sale.
Ordering system for restaurants: what it is and what problem it solves
What a restaurant ordering system is, what types exist, and what problem it solves compared to paying commissions to third-party delivery apps.
Delivery system for restaurants: how it works without depending on third-party apps
What a delivery system for restaurants is, what types exist, and how your own channel works without paying a commission on every order to DoorDash or UberEats.
Order management system for restaurants: from paper ticket to QR
Guide to restaurant order management systems: what changes when moving from a paper ticket to QR ordering, and how to migrate without disrupting service.
Third-party delivery apps vs own ordering system: the real commission count
How much do DoorDash and Uber Eats really charge vs building your own restaurant delivery system: real commissions, margins, and when each option makes sense.
Own channel vs marketplace: what data you lose every time a customer orders through an app
What customer data the marketplace keeps with every order, and what information you have available when you receive the same order through your own channel.
Delivery marketplace or own channel: how to protect your margin and your customers long term
When to add your own ordering channel without leaving the delivery marketplace: margin, customer data and dependency, for food service businesses.
How a Restaurant Stopped Paying Delivery Commissions by Implementing Its Own Ordering System
How a restaurant implemented its own ordering system and started recovering the margin it was losing to delivery app commissions.
What delivery apps really charge you: the calculation nobody does for you
DoorDash and Uber Eats commissions for restaurants: why the plan rate is not what you end up paying, and how to calculate the real cost for your business.
Online ordering system for restaurants: how it works and what you need to implement it
How an online ordering system for restaurants works, what you need to implement it, and why it makes sense to add it without replacing your delivery apps.
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