About Zeftienda

What Zeftienda is and who builds it

Zeftienda is a web system by Zefell that lets a retail business run its catalog, its online store and its order management in one place. This page summarizes what the product is, which businesses it is built for, what it does and how it relates to Zefell.

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What Zeftienda is

Zeftienda is an online store and order management solution for retail businesses. The business loads each product once, with its variants, prices, photos and stock per branch. That same catalog is published on the business’s online store and used in the Orders Area, where orders are prepared, charged and delivered.

The goal is for the catalog, the store, the orders and the customers to work on the same information, instead of being split across spreadsheets, chats and separate systems.

What kind of product it is

It is web software for online sales and business management: an online store on the business’s own domain, plus a management panel for the catalog, stock, orders, customers and sales reports. It runs in the browser, on desktop and mobile.

Zefell’s team implements it together with each business, and the first step is a free demo.

Which businesses it is built for

Businesses in Argentina that sell products and want their catalog, their online store and their orders in one system.

IndustryWhat it uses from Zeftienda
Fashion and accessoriesSize and color variants with SKUs, stock per variant and branch, in-store pickup or delivery.
RetailCatalog, online store, counter orders and stock per branch.
Food serviceFood service profile: catalog as a menu, order options, pickup or delivery by zone and a kitchen display. Confirmed in the demo.

What problems it solves

  • Products and prices in a spreadsheet and a separate store that has to be updated twice.
  • Orders arriving by chat, phone and at the counter with no shared place to see them.
  • Little clarity on what still needs to be prepared, charged or delivered.
  • Stock that doesn’t match between the online store and the shop, or between branches.
  • No information on what sells best and which customers come back.

What features it offers

AreaWhat it includes
CatalogProducts with photos, price and compare-at price, categories, brand and attribute variants (for example, size and color), each with its own SKU.
Online storeThe business’s own domain, categories, search and filters, product page with variants and stock notice, cart with coupon and checkout with in-store pickup or delivery by zone.
Orders AreaBoard by pickup and delivery, sections by status (quotes, in preparation, dispatched, unpaid, completed and cancelled) and detail with customer, dispatch, payment, receipt and history.
StockPer variant and per branch. Each sale deducts it and cancelling an order restores it.
CustomersProfile with contact details, total spent, orders, last address and history; returning and inactive customers.
Delivery and promotionsDelivery zones with cost, minimum order and estimated time. Percentage or fixed-amount coupons.
Sales informationCollected sales, average ticket, payment methods, best-selling products and categories, most chosen sizes and colors.
TeamBusiness owner, branch manager and employee roles.
IntegrationsElectronic invoicing with ARCA, Mercado Libre, WhatsApp Business, Google Analytics and Meta Pixel.
Data migrationImport from Excel or CSV and migration from another platform or system, with Zefell’s team.

Enabled per business: counter orders, quotes, expense tracking and the food service profile with a kitchen display (KDS) for tablets.

Who builds it and how it relates to Zefell

Zeftienda is a Zefell product. Zefell is a digital agency based in the Autonomous City of Buenos Aires. Zefell builds and publishes Zeftienda, and its team implements it with each business.

ZeftiendaZefell
What it isProduct: online store and order management for retail businessesCompany: the digital agency that builds Zeftienda
Websitezeftienda.comzefell.com
What you find thereThe product, the free demo and guides for running a store or a food businessThe company and its web development, digital marketing, automation and custom sales system services

Sales contact and Zeftienda demos are handled by Zefell’s team: zefell@zefell.com · WhatsApp +54 9 11 3021-0673.

How it is implemented

  • Diagnosis and setup: understanding the business, its needs and the scope.
  • Catalog loading or migration: products, images, prices and variants, from Excel, CSV or another platform.
  • Publishing the store on the business’s own domain.
  • Daily management: the business manages products and orders from the panel.
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